.

Use Crazy Egg to Track Click Info Effortlessly

crazy eggWe’ve gone into major analysis/assess/revise mode, and I started using Crazy Egg again as it freely offers extensive visibility into our customer clicks on any page we want to track. Their newer feature, Confetti, is a great addition. Of course you could cull all this data on your own, but we have better things to do than write our own weblog parsing/storing/visibility tools. The GoogLytics ‘ClickTracker’ offers related functionality but with a fraction as many views and metadata.

In this entry I’ll skip the barking and just use screenshots to show you what you can do.

Here you can see a Heat Map showing click density of our new Breeds homepage.

dog_breed_page.png

Here’s a Heat Map showing where people are clicking NON-CLICKABLE areas in our new Dogster homepage.

dogster_lout_misclicks.png

Here’s a Confetti view of the logged-out Catster homepage. In this Confetti view each colored dot represents 1 of 15 top referrers. We can see where Google visitors click vs. Stumble Upon vs. Dogster visitors.

catster_homepage_confet.png

Here’s a time-specific Confetti view of the logged-out Catster homepage. The red/orange/yellow dots represent clicks made within two seconds of page load. The blue and purples represent clicks between 30 seconds and five minutes of page load.

cster_homepage_confet_time.png

Here are some other tips:

  • » In your footer you can control when the CrazyEgg JavaScript should be invoked, so it’s a good idea to do lots of testing on distinct visitor types and see how it differs. Logged in vs. logged out. First time vs returning.
  • » Store your tests so you can run identical tests at regular intervals and compare results over time.
  • » CrazyEgg can’t scrape logged-in screens. They can track clicks, but not show you the logged in page as part of the overlay
  • » CrazyEgg can’t distinguish dynamic content. It can track the click but, for example, does not know which image you clicked in a slide show.
Share it! These icons link to social bookmarking sites where readers can share and discover new web pages.
  • Digg
  • Facebook
  • Google
  • Reddit
  • del.icio.us
  • StumbleUpon
  • NewsVine
  • SphereIt
  • Ma.gnolia
  • Live

5 Woofs

  1. nicole and NuNu

    Can we put this on our own dosgter page??? I checked out the site but i had to put a code in some wierd thing that HQ can probanly only mess with BOL

    Its cool to see where people click!! will you do dogster too???

  2. Hiten Shah

    Thanks for sharing your insights on how you guys have utilized CrazyEgg. We already have some workarounds for some of the things you mention in the “tips” area.

  3. Ross Hill

    That’s a really interesting analysis, it will be good to see how the site changes in response to these stats.

  4. WordPress guru

    thanks for sharing tips and your test results. It would be nice if you could share some of the conclusions based on the above tests. For example did you learns something about the click behaviours of your visitors by heatmap on the non clickable areas ?

  5. Marcelo

    w

Leave a Reply

fields marked with * are required

XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>