.Be Our Community Manager
UPDATE: The Position was filled 8/21/07. Thanks to everyone that applied.
An extremely special position just opened up and we’re looking for a very special person to fill it.
We are seeking a new Community Manager and the sky’s the limit as to how deep and profound an experience can be for the person that fills it. We’ve got a great 500,000 member community that thrives on the safe, fun, hands-on, supportive environment we’ve created. Our new community manager will be in a position to build out a sustainable infrastructure for millions of members all who will get to enjoy the same rewarding, meaningful experience found on the sites now. This is a chance to build out a scalable civic infrastructure, work in an office that is seriously fun, and make millions of people happy.
The entire job description is below or can be seen on our website. For the sake of the compassionate community maven out there whose raison d’etre is this very position, we’d be most grateful if you could help us bark the word out.
Community Manager Job Description
Woof! Meow! Do you really care about online community? Do you really care about dogs, cats and people? Do you want to work somewhere that is truly special? Dogster.com and Catster.com are on the prowl for a new Community Manager to oversee the community experience on two of the most vibrant passion-centric sites on the internet.
The ideal candidate will have oodles of experience overseeing online community activities. You’ll know how to keep the peace like Switzerland, nullify grumps and be a silver-tongued communicator (online, on-phone and in-person). You’ll know what it means to work at a fast-paced, rapidly-growing profitable start-up. And yes, having a profound love of dogs and cats would be very helpful. Your reward will be watching your happy, thriving community grow while members adorn you with praise for nurturing an environment that is so meaningful to so many.
Your responsibilities will include:
- » Keeping on top of all aspects of our 500k+ community
- » Going the extra mile to make sure our members have a wonderful community experience
- » Solving community disputes, enforcing community rules
- » Representing the community perspective in feature development, marketing initiatives and partnerships
- » Taking an analytical approach to improving the efficiency of community and customer service processes
- » Determining how to scale the community oversight responsibilities as we double and triple in size
- » Managing the teams of volunteer moderators that oversee the forums, adoption areas, groups
- » Working in concert with the Customer Support team to ensure an all-around great user experience
- » Performing the functions of the job with empathy while at the same time maintaining objectivity and emotional distance
This is a full-time, on-site position located in the Potrero Hill district of San Francisco. Salary based on experience. Attractive benefits program. Growth opportunities based on achievement.
Dogster.com and Catster.com are the sites of Dogster, Inc. a three year old company founded on the premise that the web should be fun, informational and always pleasant.
Email your resume and cover letter to jobs@dogster.com












[...] Ted Rheingold barks out a request for a new Dogster team member:Â community manager for a well-heeled community. [...]
*paws crossed and tail wagging*
just emailed my resume…
oh those lucky california dawgs…don’t furget about us eastcoast dawgs..we just made our mommy email her resume..we can poopervisor if you give her a job! Joey, Joshua @ Sean..The Mulholland Mutts
[...] We’re also seeking a new Community Manager. Barked by Ted Rheingold [...]
pls send some form to fill an entry..thank you very much